Get in Touch With Us

Got a question about one of our reviews, spotted something that needs fixing, or just want to tell us what you think? This page covers how to reach Bitcoin Casino Sites and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable channel for getting hold of our team. Send your message to [email protected] and a real person will read it. We do not run this inbox on autopilot, and we don't send templated replies in place of an actual answer.

If you can, tell us upfront what your message is about. A quick heading like "correction," "VPN question," or "partnership enquiry" helps us route it to the right person and get back to you faster.

What People Usually Write to Us About

  • Site accuracy — Licensing details, bonus terms, coin support and payout information change often at crypto casinos. If something on our site looks out of date compared with what an operator currently offers, tell us and we'll look into it.
  • VPN and access questions — Readers frequently ask how a specific crypto casino handles VPN use, what its terms of service say about it, or whether a listed site restricts their state. We're happy to point you to relevant sections of our reviews, though we can't advise on ways to bypass a casino's geoblocks or verification checks.
  • Coin support and wallet questions — If you're unsure whether a site takes Bitcoin, Ethereum, Litecoin, USDT, USDC or Dogecoin, or how confirmation times and network fees might affect your deposit or withdrawal, send us the specifics and we'll help where we can.
  • Bonus and wagering queries — Deposit matches, cashback and rakeback offers all carry playthrough requirements and eligibility rules. If a promotion mentioned on our site is unclear, ask and we'll clarify what we have on record.
  • Content suggestions — Want us to compare a particular angle, add a coin, or dig deeper into a licensing question? Tell us what you'd like to see covered.
  • Corrections from operators — If you represent a crypto casino listed here and believe a detail is wrong or outdated, contact us with supporting information and we'll review it.

What We Can and Can't Help With

We can explain how our rankings work, clarify what's stated in a review, and correct genuine inaccuracies. We can't offer legal or tax advice on gambling winnings or crypto gains — for that, a qualified professional is the right call. We also won't advise on evading a casino's KYC checks, state restrictions or geoblocking, since that isn't something we support or recommend.

If you're researching crypto casinos more broadly, our guide to Best Non GamStop Casinos may also be useful.

Response Times and What Happens Next

Once your email arrives, it's read and handled by someone on our editorial team. Most messages get a reply within two business days, though it can run a little longer if we're mid-way through updating reviews or checking a licensing claim before we respond. We'd rather take an extra day and give you an accurate answer than a fast, vague one.

If You're Concerned About Your Own Gambling

If you or someone you know is struggling with gambling, please don't wait to reach out — you can contact the National Problem Gambling Helpline at 1-800-GAMBLER for confidential support. Bear in mind that offshore crypto casinos don't always offer the same self-exclusion tools or player protections that state-regulated operators provide, so building your own limits in advance matters. Our contact inbox is also open if you'd like us to point you toward responsible gambling resources — we're not a support service ourselves, but we can help you find one.

A Quick Word on Who This Site Is For

Everything we publish, including this contact page, is intended for adults of legal gambling age only — 18 or 21 depending on the site and your state's rules. Crypto casinos reviewed on Bitcoin Casino Sites are typically licensed offshore, in jurisdictions like Curaçao or Anjouan, rather than by any US regulator, and they sit in a legal grey area for US players. Nothing on this site is a guarantee of winnings, and gambling always carries the risk of losing money, with added exposure to crypto price volatility. If you're getting in touch to ask whether a particular site is legal in your state, we'll always be straight with you: check your own state's laws, since availability and restrictions vary.

We appreciate you taking the time to reach out, and we look forward to hearing from you.